Our client is an international company headquartered in the Antwerpen region with over 30 years of experience at the international scale. They are looking for an IT Project Manager acting as a primary stakeholder in project coordination (applications and infrastructure) as well as technologies related to SAP within the company.

The IT Project Manager is a key stakeholder in project coordination concerning all IT-related matters within the company. This individual will collaborate with internal business stakeholders and external support partners to ensure smooth day-to-day operations. The role requires a business-focused expert who can advocate for user needs and take the necessary actions for planning and support.

Key responsibilities:

Business System Support:

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  Act as a super-user and system expert for SAP (ERP), specifically for the S4Hana and Coupa modules (with 80% of the projects being finance-related).


• Understand the architecture and process flows of ERP, Process Control, and related manufacturing systems


• Monitor system health and stability.


• Troubleshoot and address system issues, outages, and functional needs, engaging support partners as needed


• Support business users as a subject matter expert on existing and proposed system functionality


• Act as program manager and project stakeholder for system upgrades and enhancements

End User Support:

• Act as the first responder for user desktop issues (hardware and software), engaging the help desk and support partners as needed.


• Facilitate requests for purchases.


• Observe and anticipate user needs, and make appropriate recommendations for improvement.

Infrastructure, Process and Policy:

• Assist users in understanding IT Policy, Process, and Systems.


• Support business leadership in strategic planning and project oversight.


• Coordinate site activities for upgrades and system maintenance.


• Make recommendations for enhancements that will improve system function, capabilities, and stability.

• Bachelor's or Master's degree in IT or engineering field.


• Proven ability to work across functional and regional boundaries, challenge status quo, and handle multiple projects simultaneously while delivering on time and on budget.


• Fluent in English with excellent communication and change management skills.


• 3-8 years' experience in IT role in a global company.


• Mixed skills should include configuration and expertise in SAP Coupa and S4Hana.